急求关于品牌文化的英文文献!
Brandculture
Brandcultureisacompanycultureinwhichemployeeslivetobrandvalues,tosolveproblemsandmakedecisionsinternally,anddeliverabrandedcustomerexperienceexternally.Itisthedesiredoutcomeofaninternalbranding,internalbrandalignmentoremployeeengagementeffortthatelevatesbeyondcommunicationsandtraining.
Brandingisusuallyassociatedwithexpensiveadvertisingcampaignsthatdrawarosypictureofagivencompany.Apicturethatcustomerscannotalwaysrecognizewhendealingwiththecompanyinreallife.
AtBrandcultureweintroduceamoresustainablewayofbranding.Webelievethatforabrandtobecredibleandprofitableinthelongrun,theremustbeconsistencyandauthenticityineverycontactinterface–fromadvertisingtostoredecoration,employeebehavioraswellasproductquality.That’swhywehelpcompaniesidentifyandremovethegapbetweenwhattheycommunicateandwhattheircustomersreallyexperience.
Thekeytosuccesfulbrandingliesinbuildingacompanyculturewhereeveryemployeefeelsandactslikeapassionatebrandambassadors.Wehavecreatedprocessesthathelpcompaniesinvolvetheiremployeesinthebrandbuildingprocess.
Theprocessofglobalizationisdemolishingthephysicalboundariesofthemarketsandfuellingcompetition.Nowbrands,result-orientedstrategiesandefficientcustomerrelationshipmanagementplayimportantroleinachievinganedgeovercompetitors.
Thecharismaofbrandscannotbeundermined.Someofthebrandshavebecome,moreorless,genericnames.TheseincludeFridge,Xerox,Insta,Dalda,SurfandLifebouy.Peopleusethesebrandnameswhenevertheywishtorefertotheactualproductevenifitcarriesadifferentname.ThewordFridgehasbecomeasynonymousforrefrigerator,Xeroxforphotocopy,Instaforcellularphone,Daldaforvanaspatighee,SurfforwashingpowderandLifebouyforcarbolicsoap.
Thebrandnamesassuretheusersofcertainqualitystandardsandconsistencyofquality.Atthesametimebrandloyaltygeneratesrepeatedsalesforthebrandowners.Theconfidencelevelisoftentotheextentthatconsumersevendonotknowthenameofmanufacturerorthecountrywheretheseproductshavebeenmanufactured.
Pakistancannotremainimmunetotheprocessofglobalization.Whileithastoopenthedomesticmarketfortheoverseassuppliers,Pakistanimanufacturersnotonlyhavetofacethecompetitioninthelocalmarketbutalsocompeteintheinternationalmarkets.Thebiggestchallengeisfortextilesandclothingsectorwhichhasbeensurvivingduetoquotaregime.SomeofthePakistanibrandsfromthesector,i.e.BonanzaandChenOnehavebecomeknowninglobalmarketsandmanymorenamesarepassingthroughtheprocessofrecognition.Therefore,byfollowingthefootprintsoftheleaders,othercanalsolettheworldknownabouttheirproducts.
Exploringtheinfluenceofbrandinginvariousindustriesisveryinterestingstory.Whilemostofthemarketeersaccepttheimportanceofbrandsincaseofconsumablesanddurables,evenagriculturalinputsarebeingsoldwithbrandnames.ThetwoexamplesareEngroandKissanurea.AsamajorityequityparticipantinFFC-Jordan,FaujiFertilizerpreferredtouseKissannameduetoitswidespreadbrandloyalty.
IntheconsumermarketthestrengthofbrandnameslikeSurf,Dalda,RobinBluearethestalwarts.Inurbanareasandincaseofbrand-loyalcustomerstheinsistenceofaconsumertobuyaproductisunderstandable.However,inruralareaswherepeoplecannotreadnames,theyidentifytheproductsbylogos.Someofthesebrandsareoftenconsideredasgenericnames.Thiskindofbrandloyaltyorassociationhasbeendevelopedduetoextensiveandintensivepromotionbythecompanies.Theimpactofbrandinfluencecanalsobegaugedbylubricantsbuyinghabitofdrivers.Nowtheyinsistofabrandratherthancompromisingonunbrandedlubricant.
Asregardsconsumerdurables,someofthebrandnameshavebeenimprintedinthememoriesofusers.ThesearePhilips,IBM,Intel,SonyandWaves.Consumersconsiderthesenamesasindustrybenchmark.Interestingly,IntelwasinitiallyamicroprocessormanufacturingcompanybutthenameIntelwas,andstill,consideredtobethebenchmarkforevaluatingtheperformanceofacomputer.TheotherinterestingexampleisSony.Theyarethepioneerofflatscreentechnology.Wegaistheirflatscreenmodelbutwhenpeoplegotopurchaseatelevision,theyinsistonSonyalthoughtheymeanaflatscreenmodelproducedbytheSonycompany.
TeeJayswasapioneerofbrandinginreadymadegarments.Whileithasnotbeenabletogetwiderecognitionatlocalanddomesticlevel,someothermanufacturershaveattainedsuchrecognition.TwosuchnamesareBonanzaandChenOne.WhileBonanzabecameknownduetoitsmassivemarketingandpromotion,ChenOnehasbecomeapickofthosewholovetobuyworldknownbrands.ThemanufacturersofChenOnebasedtheirmarketingstrategyonfourPs,product,price,promotionandplacement.
Theyrealizedtheimportanceofproductandproduceditemswhichwere,inway,inferiortothesomeoftheworldleadingbrands.Theyalsopricedtheproductsaccordinglyandusedmassiveadvertisingtoletthebuyersknowabouttheproducts.However,theywereverychoosyaboutplacement.Theydecidedtoselltheproductfromtheirownoutletswhicharelocatedintheareaswheretheresidentshavethecorrespondingpurchasingpower.LatelytheChenOneproductshavebeenmadeavailableintheMiddleEastmarket.Toconclude,itisenoughtosaythatunlesslocalmanufacturersestablishthecredibilityoftheirproductsbybrandingthemtheymaynotbeabletocompeteinthelocalmarketandmaintaintheirshareintheglobalmarkets.
还有一篇英文文献关于企业文化的,因为有图表就不粘贴过来了,你自己去看一下。
http://www.idbrands.com/brand_culture.htm
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