英文投诉信回复范文_客户投诉回复函范文

　　怎么用英语来回复客户发来的投诉信，怎样写才比较合适?下面是我给大家整理了投诉信回复英文范文，供大家参阅!

　　英文投诉信回复范文1

　　Wefullyunderstandthesituation,andweadmitit'sourmistake,pleaseacceptoursincereapologytoyou.Hereisthesolution........,ifyoudisagreepleasedoletusknowandwewilldoourbesttofindthebestsolutionforyou.Wethankyouforyourkindconcernandletterwithwhichwecanpromoteourselves,withwhichwecanapproachtotheperfect.

　　Wishyouallthebest

　　yours,

　　英文投诉信回复范文2

　　对于无理取闹的客人：

　　DearSir/Madm:

　　Thanksforyourletter,fromwhichweunderstandthesituation.Wearesosorryforourimperfectservice,hopeyoucouldkindlyforgiveus.Welookforwardtoservingyouagainwithmoresatisfiedservice.Againpleaseacceptoursincereinvitationandwewillbewaitingforyoursoonarrival.

　　withallourbestregardsandwishes!

　　yours,

　　英文投诉信回复范文3

　　假如你是王华，在第一百货商店买了一部SQ200手机，发现手机有质量问题，写信给商店经理投诉。内容如下：

　　1.不能拍照，不能收发信息，等等。。。

　　2.希望对方可以允许你退货或者是换部新手机。

　　3.写信日期是2008年12月21日。注意书信格式。

　　No.7JiangNanRoad,

　　ChongqingCity,China

　　stDec.21,2008

　　DearManager,

　　MynameisWangHua.IamwritingthislettertotellyousomeproblemsabouttheSQ200cellphonewhichIboughtfrom

　　ththeFirstSuperStoreonDec.the18.

　　Firstofall,thecellphonecannotbeusedtotakepictures.Itseemsthatthereissomethingwrongwiththecamera.Second,

　　Icanneitherreceivenorsendmessagesthroughthiscellphone.Moreover,thebutterypoweristooshorttolastforoneday.

　　Becauseoftheaboveissues,Irequirethatyoueitherallowmetoreturnthiscellphoneandyourefundthemoneytomyaccountorgiveanothernewphonetome.Ifyouhaveanybettersuggestionspleasecontactmeassoonaspossible.

　　Thankyou!

　　YoursCustomer,

　　WangHua.

　　假如你是第一百货公司的经理吴刚，针对上文给予回复。

　　thDec.30,2008

　　DearMr.Wang,

　　MynameisWuGang,theGeneral

　　ManagerfromTheFirstSuperStore.Firstofall,Iwouldliketosaysorryaboutyournewphoneandthankyoufortellingus

　　abouttheseproblems.

　　AsfarasyourSQ200cellphoneis

　　concerned,Isuggestthatyoureturnitbacktoourstoreandwewillgiveyouanotherone.Thechargewillbeallonus.Inordertoexpressourregrets,weplantosendyouagiftcard.Ipromisethenewcellphoneisgoingtobeperfect!

　　Finally,wearesorryagainandhopeyouwilllikethenewcellphone!Ifyouhaveanyquestions,pleasefeelfreetocontactme.Haveagoodday!

　　Sincerely,

　　WuGang.