雅思优质服务口语话题

都说顾客就是上帝，在现代的行业中，想要有很好的发展，就要保障自己的服务很优质，这样才能保留客户，下面是雅思优质服务口语话题，一起来了解下吧：

雅思优质服务口语话题

Describeatimeyoureceivedgoodserviceatarestaurantorashop.

Youshouldsay:

whatgoodsorservicesyoubought;

whoyouwerewithwhenyouwereserved;

whyyouwentthere;

andexplainwhyyouthinktheirservicewasgood.

解析：

描述在商店或者餐厅享受到的一次非常好的被服务的经历。这种经历可以是在商店或者餐厅享受到意外的更好服务，也可以是你遭遇了不好的事情，但是商店和餐厅的服务帮助了你很多。需要注意描述服务的体验和感受，解释你觉得是好服务的原因。

范文：

IenjoyedanamazingservicewhenIwenttoahot-potrestaurant.Itbelongstoafamouschainofrestaurants.Irememberedthatithappenedononedaytwoyearsago.Atthattime,Isufferedafailureinarelationship.Imessedaroundfortwowholedaysathome.Intheeveningonthatday,Iwalkedintoanearbyshoppingplaza.Ihadnoappetiteforanyso-callednormaldishesandIwalkedintothehot-potrestaurant.Thewaitresswelcomedmewarmlyanddidntshowanysurpriseforasingleladywhowouldliketohaveahot-potfeast.

Ithinkshemayseethroughthatsomethingbadhappenedonmefrommylook.Shesuggestedawonderfulsetmealformeandofferedsomefreshfruitsforme.Ifeltalittlebitflatteredandbegantosayalotofthankyouback.WhenIwashavingthemeal,sheputabigdolltotheoppositeofmyseatandsaid:Enjoyingyourmeal.Sheisyourcompanion.Icouldnthelpburstingoutlaugher.WhenIcheckedout,sheevengavemeadiscountandsaidslowly:Behappy.Nothingisabigdealbutyouare.

IhavetoadmitthatIwantedtocryoutforamoment.IfeltthatIwashighlyrespected,caredandlovedbyastranger.ShedidntaskanythingbutsheknewmuchmorethanIthought.Actually,thiswasthebestserviceIexperienced.Sheshowedprofessionalserviceattitudetoanabnormalcustomersinceusuallypeoplewhogotohot-potrestaurantsareingroups,orwithfriends.

Shedidntshowanysurprisedexpressiontome.Abovethat,sheofferedsuperconsiderateandniceserviceallthetime.Sheeventriedherbesttocomfortmeintheend,givingmeadiscountorsayingsomeencouragingwords.Shedidmorethanastandardandqualifiedservicerequires.Afterleavingtherestaurant,IrecognizedthatIwasbacktothetrackofnormalstatesuddenly.Iwillappreciatetheexperienceforever.

雅思口语描述一次优质服务

Describeanexperienceongoodserviceinashoporarestaurant.

Whenyoureceivedit

Whereyoureceivedit

Whatserviceitis

Andexplainwhyyouthinkitwasgoodservice.

范文：

LetmetalkabouttheexperienceinanAppleStore.IhadasmallMacBookProwhichIhadusedforthreeyears.OnedayinApril,themachinecouldnotworkwithoutwarning.Itriedvariousmethodsbutcouldntsolvetheproblem,soIsentittothenearestAppleStore,whichwaslocatedintheWangfujing.Thatshopwasnewly-openedanditwasquitespaciousandtherewerenotmanypeoplewaiting.Therewasayoungmanwhotookmylaptop,andcheckeditthoroughly.Heaskedseveralquestionspolitelyaboutwhenthemachinewasblackscreen,andwhatIwasdoingthelasttimethecomputerwasfine.

Afteracoupleofminutes,headvisedmethatthehardwareofthemachinewasgood,andtherewassomethingwrongwiththesoftware,anditwasbesttoreinstalltheoperatingsystem,whichwouldtakemetenminutesbeforeitwasfinishedandremindedmethatallthedatainthecomputerwouldbeerased.AfterIagreedwithhissuggestion,theshopassistantimmediatelystartedtoinstallthelatestoperatingsystemforme.Severalminuteslater,thankstohim,mylaptopwasreborn.

Iwasquitesatisfiedwiththeservicetheyoungmanprovided,hewasobviouslywell-trained,andhewasquitepatienttofullyunderstandwhatproblemwaswithmycomputerandusedhisprofessionalskillstodealwithit.Besides,hewasveryproficientinhisfield,andseemedveryreliabletome.

重点词汇：

Warning警告，警示

Spacious宽敞的

Laptop笔记本电脑

Thoroughly完全的

Hardware硬件

Software软件

Reinstall重装

Erased抹去

Proficient熟练的

Reliable可靠的

雅思口语考试介绍你接受过的优质服务

Describeagoodserviceyoureceived

Youshouldsay:

Whattheserviceis

Whenyoureceivedit

Whoyouwerewith

Howdoyoufeelaboutit

我要说的优质服务是由海底捞的服务员提供的。那大概是半年前，我和自己的同学刚刚结束大学三年级的期末考试，急需一场大餐来弥补自己因为考试而受伤的心灵。于是我们选择了非常受欢迎的海底捞。

ThegoodserviceIamgoingtotalkaboutisprovidedbyawaiterinHaidilao,afamoushotpotrestaurantinChina.ItwasabouthalfayearagowhenmyclassmatesandIhadjustfinishedourexamsofthesenioryearincollegeanddecidedtohaveafeasttocompensateourwoundedheart.WechosethepopularHaidilaoasourvenue.

在那里我受到最好的服务。服务员看我带着眼镜，等我刚刚坐下，就递上擦眼镜的湿巾。并且给几个玩手机的同学准备了小的塑料袋，防止火锅的汤溅到屏幕上。点菜的时候他听到我不时的清嗓子，并且打喷嚏，就问我是不是感冒了。我说是的。过了一会他端着一碗姜汤过来，说这是店里特意为我做的，希望我喝了之后赶紧好起来。在中国传统医学中，姜被认为是治疗感冒的良药。

There,IreceivedthebestserviceIhadeverhad.ThewaitersawthatIwaswearingglasses.HehandedmewetwipestocleanthemassoonasIwasseated.Healsogaveussmallplasticbags,inwhichwecouldslideourcellphones,incasethehotpotsoupsplashedonthescreens.

WhenIwasorderingdishes,henoticedthatIconstantlyclearedmythroatandsneezednowandthen.HegentlyaskedifIhadacoldandIsaidyes.ThisarticleisfromLaokaoyawebsite.Donotcopyorrepostit.Amomentlater,heservedmeabowlofgingersoup,whichisbelievedtobethecureofcoldintraditionalChinesemedicine,andsaiditwasonthehouse,hopingIcouldrecoversoon.

我非常喜欢海底捞的服务，不是因为它免费提供了许多物品，而是你能感受到那里的服务员是真正关心你的。他们会考虑给你带来不方便的事情，并且设法去解决。

IreallyenjoytheserviceinHaidilao,notbecauseitprovidedalotofsmallusefulitems,butbecauseyoucouldfeelthatthewaitertheretrulycaredaboutyou.Theytookallthetroublesintoaccountandtriedtofixthem.ThatiswhyIthinktheirserviceisgood.

雅思口语中优质服务怎么描述

Describeanoccasionwhereyoureceivedagoodservicefromacompanyorshop

Youshouldsay:

Whattheservicewas

Whenandwhereithappened

Whomyouweretogetherwith

Howyoufeltaboutit

Andexplainwhyyouthinkitwasgoodservice

范文：

Twoyearsago,IsucceededinreturningabrokensweatertocustomerserviceatABCstoreinCanadawithmyfriend.Iwasverysatisfiedwiththereturningservicethere.ItcouldbethebestreturningexperienceI'veeverhad.

IboughtasweaterfromABCstoretwoyearsagoandwasheditimmediatelyafterbuyingit.However,Ifoundit'sbrokenafterbeingwashedonthesameday.Itookthissweatertothestore,wishingIcouldreturnitbysomeluckbecauseusuallyclothescouldn'tbereturnedorexchangedafterbeingwashed.Theladywassonice.

Sheapologizedimmediatelyafterlisteningtomyrequest.Shesaidit'stheirqualityproblemandpromisedtorefundin3businessdays.Sheapologizedagainforthepoorqualityandshoppingexperience.Ididn'texpectitcouldbesolvedsosmoothlyandeasily.Iwouldliketoshopthereagainjustfortheirgreatservice.