英语口语大全的目录

商贸口语篇68建立业务关系EstablishingBusinessRelationship建立业务关系EstablishingBusinessRelationship2069实地拜访参观VisitingtheCompanyinPerson2075观看货样展品ViewingSamplesandExhibitedProducts2081商贸英语CHAPTER169价格与付款PriceandPayment询价MakinganInquiry2087报价MakinganOffer2093商议价格Bargaining2099折扣Discount2105佣金Commission2111下定单PlacinganOrder2117付款方式TermsofPayment2123商贸英语CHAPTER170包装与运输PackingandShipping包装Packing2129运输Shipping213571保险、索赔与纠纷Insurance,CompensationandDispute保险Insurance2141投诉与索赔MakingaComplaintandClaimingaLoss2147拒绝赔偿RefusingtoAccepttheClaim2153同意赔偿AcceptingtheClaim2159商贸英语CHAPTER172接待来客ReceivingClients机场迎接客人MeetingaGuestattheAirport2167接待来客ReceivingaClient2173送别来客SeeingoffaClient2179秘书、助理英语CHAPTER273日程安排Schedule安排老板日程MakingSchedulefortheBoss2185安排会议ArrangingaMeeting2191安排预约MakinganAppointment2197秘书、助理英语CHAPTER274银行职员一般业务GeneralServices业务咨询OfferingInquiryService2205开户业务HelpingOpenanAccount2211存取款业务HelpingDepositandWithdrawMoney2217汇款业务HelpingSendMoney2223挂失与销户业务HelpingReportaLossandCloseanAccount2229银行卡业务OfferingBankCardService2235银行职员英语CHAPTER375银行职员其他业务OtherServices外汇兑换业务OfferingMoneyExchangeService2241支票业务OfferingChequeService2247零钱兑换业务OfferingMoneyChangingService2253银行职员英语CHAPTER376邮局职员一般业务GeneralServices邮局业务咨询OfferingInquiryService2261信件业务LetterService2267包裹业务ParcelService2273邮局职员英语CHAPTER477邮局职员其他业务OtherServices信封邮票销售SellingEnvelopesandStamps2279报刊杂志业务NewspaperandMagazineSubscriptionService228578宾馆前台服务Reception客房预订TakingRoomReservation2293接待登记ReceivingGuestandHelpingCheckIn2299投诉处理HandlingComplaint2305为顾客结账退房HelpingCheckOut2311宾馆服务英语CHAPTER579宾馆客房服务RoomServices引领客房ShowingGuesttheRoom2317整理客房MakinguptheRoom2323洗衣服务LaundryService2329送餐服务RoomService2335叫醒服务Wake-upService2341设施维修服务FacilityRepairService2347宾馆服务英语CHAPTER580宾馆商场部服务ServicesattheShop在珠宝工艺品店AttheJewelryandCraftsShop2353在丝绸店AttheSilkShop2359宾馆服务英语CHAPTER581餐厅接待服务ReceivingGuests接听订餐电话TakingReservationovertheTelephone2367领座SeatingaGuest2373请客人点餐AskingaGuesttoOrder2379菜肴介绍IntroducingDishes2385餐厅服务英语CHAPTER682餐厅其他服务OtherServices上菜ServingDishes2391处理顾客抱怨DealingwithComplaints2397随桌服务WaitingontheTable2403结账送客SettlingBillandSendingoffGuests2409餐厅服务英语CHAPTER683售货员接待顾客服务ServingCustomers招呼顾客ReceivingCustomers2417产品介绍IntroducingProducts2423产品价格Products’Price2429售后服务After-salesService2435送别顾客SayingGood-byetoaCustomer2441售货员英语CHAPTER784售货员销售商品服务SellingProducts服装销售SellingClothes2447鞋帽销售SellingHatsandShoes2453食品销售SellingFood2459电器销售SellingHouseholdAppliances2465化妆品销售SellingCosmetics2471纪念品销售SellingSouvenirs2477售货员英语CHAPTER785出租车司机接待乘客ReceivingPassengers招呼乘客GreetingaPassenger2485途中询问Asktheway2491向乘客收费Chargestopassengers2497出租车英语CHAPTER886解释交通道路状况ExplainingTrafficConditions解释路面状况ExplainingRoadConditions2503解释行驶故障ExplainingTroublesontheRoad2509