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Reflectionsonlife

Youaretheonlyoneinaseaofinfinity！Yourdearestpossessionislife,anditisgiventoyoubutonce.Lifegiveseveryonehisopportunities,butitdoesn'tsendthemintohishands.Whereveryouwanttogo,whateveryouwanttodo,it'strulyuptoyou.Youaretheartistthatpaintsyourfuturewiththebrushoftoday！

AMillionDollorLesson

Acabdrivertaughtmeamilliondollarlessononcustomersatisfactionandexpectation.Motivatinalspeakerschargethousandsofdollarstoimparthiskindoftrainingtocorporateexecutivesandstaff.Itcostmea$12taxiride.

IhadflownintoDallasforthesolepurposeofcallingonaclient.Timewasoftheessenceandmyplanincludedaquickturnaroundtripfromandbacktotheairport.Aspotlesscabpulledup.

ThedriverrushedtoopenthepassengerdoorformeandmadesureIwascomfortablyseatedbeforeheclosedthedoor.Ashegotinthedriver'sseat,hementionedthattheneatlyfoldedWallStreetJournalnexttomewasformyuse.HethenshowedmeseveraltapesandaskedwhattypeofmusicIwouldenjoy.

Well!IlookedaroundforCandidCamera!Wouldn'tyou?IcouldnotbelievetheserviceIwasreceiving!Itooktheopportunitytosay,Obviouslyyoutakegreatprideinyourwork.Youmusthaveastorytotell.

Youbet,hereplied,IusedtobeinCorporateAmerica.ButIgottiredofthinkingmybestwouldneverbegoodenough.IdecidedtofindmynicheinlifewhereIcouldfeelproudofbeingthebestIcouldbe.

IknewIwouldneverbearocketscientist,butIlovedrivingcars,beingofserviceandfeelinglikeIhavedoneafullday'sworkanddoneitwell.Ievaluatedmypersonalassetand…wham!Ibecameacabdriver.

OnethingIknowforsure,tobegoodinmybusinessIcouldsimplymeettheexpectationsofmypassengers.But,tobeGREATinmybusiness,IhavetoEXCEEDthecustomer'sexpectations!Ilikeboththesoundandthereturnofbeing'great'betterthanjustgettingbyon'average'.