英语论述如何做一个好导游

Howtobeagoodtourguide?

1.superbcommunicationskills

guidestohaveahighlevellanguage,responsiblefortheguidedtourofthecustomsoftheregionmustbecleartounderstandfromthepeopleandtheemotionalvisitors.Iftheygetitright,tourguidesandvisitorswillbecloser,thesamehearts,allthedifficultieshavebecomeeasiertosolve,butifnothandledwell,visitorswillnaturallyhaveproducedguidestoavoidthepsychological,themorethemoredifficultitDepartment,aswellastouristscannotacceptguidesservices,resultinginpartonbadterms.Wehavesuchanexperience:agoodtourguidecanoftenbringthemoodofthewholeregiment,eveninthenumberofvisitors,muchmoredifficultcircumstances,caneasilyresolvetheincident.proficientinforeignlanguages.

高超的沟通能力

导游要具有较高的语言表达水平，对所负责导游的地区的风土人情一定要清楚，懂得从人与人的感情上与游客沟通。解决得好导游与游客会走得更近，心心相通，所有困难都变得容易解决，但如果处理得不好，游客自然会对导游产生回避心理，越处越难，以至游客无法接受导游的服务，造成不欢而散。大家都有这样的感受：一个好的导游往往能带动全团的情绪，即使是在游人多，困难多的情况下，也能轻而易举地解决意外事件。

2.energetic,enthusiasticandfull

whenapplyingforanAmericantourwhenshewaswiththepersonalqualities:energetic,warmandfull;canwiththetypes,variouspersonalitiesanddealingwithpeopleofallages;hastheabilitytoresolveconflicts;mild;haveasenseofhumor.Thesefiveaspectsofworthmorethaninterestedincareerreferenceguide,especiallygoodatdealingwiththepersonalityandisveryimportant.Guidesshouldhaveatleastthefollowingbasicconditions:thehealth,cleanliness,courtesy,passion,smile,courage,perseverance,hard-working,cheerful,modest.

精力旺盛热情饱满

一位美国人在申请当导游时写了她所具有的个人素质：精力旺盛，热情饱满；能同各种类型、各种性格和各种年龄的人打交道；有能力解决矛盾；性情温和；有幽默感。以上这五个方面值得有志于导游职业的人士参考，尤其是善于和人打交道的性格很重要。导游至少应具备以下基本条件：健康、整洁、礼貌、热情、微笑、胆大、毅力、勤奋、开朗、谦虚。

3.broadrangeofculturalknowledge

differenttouristandculturalknowledgeofthedifferentneedsoflargecloudsofwar,suchasmagnificent,smalltoself-cultivation,吹拉弹唱,flowersandbirds鱼虫,inadditiontotheliterature,archeology,literature,art,religion,medicine,architecture,gardens,folklore,thereareclothes,food,weapons,entertainment,personal……

visitorsisareflectionoftheactualcapabilityoftheperformanceoftourguides,ifnotrepeatedfeedback,therangeisTraveldismissal,ifthecircumstancesareseriousorinvolveillegalandwillbeeligibleforcancellationofthetourguides,life-longshallnotengageintheseindustries.PermitforthenewICcardguides,cardguidesnotonlythepersonalinformationofmorenon-functional,sothatguidestheindustrymoreprofessional,morestandardizedmanagement.

广博的文化知识

不同的旅游者对文化知识的需求不尽相同，大到诸如气壮山河的战争风云，小至修身养性，吹拉弹唱，花鸟鱼虫，除文献、考古、文学、艺术、宗教、医学、建筑、园林、民俗外，还有服饰、饮食、兵器、娱乐、起居……

游客的反映就是导游实际能力的表现，如果屡次反馈不好的话，轻则是被旅行社解聘，若是情节严重或涉及到违规违法，更会被取消其导游资格，终生不得从事此行业。新版导游证为IC卡，卡内不仅有导游的个人资料，更有违规计分功能，使导游这个行业更加职业化，管理更加规范化。