英语翻译求人工翻译
人工翻的!
Theprocessofservicedelivery:
Theactualprocessofservicedeliverydoesnothavetostartrightawayatthemomentwhencostomerenteredtherestaurant,butforyou,asanewemployee,whoentertherestaurantattheveryfirsttime.
(1)Employeetrainingprograms:
therestauranthasanarrangementwithnewemployeesthataStarTrainers(whogainabasicqualificationintrainingnewemplyees)isgoingtotrainingthemforaweektimewhilethefirstdayoftheirwork.Thetrainingprogramofthisweekisnotonlyfocusonthetechnicalskillsofnewemployees,butalsofocusonthecustomerserviceskills,inwhichhaveasystematictrainingmodelforthem.Forexample,theimplementationwithongoingtrainingcanprovideadditionalstandard,suchas,Lobbyattendant,bythewayofsayingwelcometogreetcustomersintwosecondsaftertheyenteredtherestaurant;forwhomalso,bysayingThankyouforcoming,pleasetakecare!togivethankstoguests.WhenthedeliverymanofExpressdeliverycompanyarrivedtothecustomers'place,thecorrectwayinknockingthedoorisknockthreetimes,andstopbyfiveseconds;thenknockanotherthreetimes,listenfiveseconds.Afterthenormativeactionofthedeliveryman,hecouldservethecustomer.Allthosetrainingprogramsthatwementionedbefore(Includingthenormativeactionandlanguage)havebeenachievedwithinthisweek.Afterthetrainerapprovedthatnewemployeesalreadyachievedtherequest,inwhichcomingbythenextistheperformanceevaluation.Theshiftmanagerandshopkeeperoftherestaurantconductrandomquestiontothemafterthat,inordertoseewhetherornottheyhavebeenkeptalltermsofservicefirmlyinmind.Newemployeesarefamiliarwithbasicworkprocessesandservicerequirementsafterfewdaysworkingperiod,theshiftmanagerstillhavetotracenewemployeesinentireprocess,evaluatingtheperformanceofnewemployeesandeveninspirethemtodobetter.
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